Effective Date: 1 November 2025
We at Madeleine Wideland Art and Design (“Company”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you - our visitors, users and customers. 

This Privacy Policy (“Policy”) addresses our data collection practices and describes your rights to access, correct, or restrict our use of your personal information. Unless we state otherwise, this Policy applies when you visit or use the Company website(s)- www.madeleinewideland.com, our social media channels, email service providers, and related platforms (“Platforms”). By using the Platforms, you agree to the terms of this Policy, our Terms of Service (located here www.madeleinewideland.com/terms) or any other agreement that governs your use of our Platforms (collectively, “Agreements”). You should not use our Platforms if you do not agree with the terms and conditions contained in these Agreements.

1. WHAT INFORMATION WE COLLECT 
We collect information you provide directly to us. For example, we collect information when you create an online account, sign up to receive our emails, communicate with us on the Platforms or via third-party social media sites, or order our products or services. Here are some examples of data we collect about you: 

Payment Data: If you purchase a Company product or service, we collect data regarding which product or service you’ve purchased and how much you’ve paid for those products or services. We collect certain data about your purchase as necessary to process your request. You must provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit card number, security code, expiration date, billing address, shipping address, and/or zip code. For your security, the Company does not have access to or store sensitive cardholder data, such as full credit card numbers or card authentication data. Payments are processed through a third-party processor, therefore, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.

Content: In order to receive our free content (for example, online webinars, e-courses, downloads, mailing lists) you must provide certain information like your name and email address so that we can communicate information about that content to you. We collect data regarding which content you chose to receive, whether you accessed it, whether you purchased a product or service as a result of viewing the content, as well as any feedback in the form of responses to surveys and/or chat features that may be enabled. Such content is hosted via third-party platforms, therefore, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.

User Account Data: When you purchase or are granted access to one of our products (such as Memberships or Courses), you need to create a User Account. When you create your User Account, you must provide certain information like your name, email address, username, and password. We collect data regarding which products you have access to, how much you paid for those products or services, the first date you signed into your User Account, the number of times you’ve signed into your User Account, the date of your last activity in your User Account and which lessons you’ve completed. For your security, the Company is unable to view your User Account password.

Shared Public Content: Our Platforms permit you to publicly interact with us and other users, share content, post comments, leave reviews, and ask or answer questions. Such shared content may be publicly viewable by others depending on where it is posted. If such information is shared on a third-party platform, such as a social media site, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.

Giveaways, Promotions, and Surveys: We may invite you to complete a survey, provide feedback, or participate in a promotion (like a giveaway), either through our Platforms or a third-party platform. If you participate, we will collect and store the data you provide us as part of your participation, such as your name and email address and any other requested feedback. If you submit this information via a third-party platform, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

Electronic Communications from Company: If you elect to receive email notifications from us, we collect your name and email address so that we can send you email communications about the requested information, products, and services. We collect data regarding which content you received as well as whether or when you accessed. Email communications are sent from a third-party platform, therefore, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.

Customer Support: If you contact us (via email, phone, text, messaging platform, or through our social media channels), we may collect and store your name, email address, the content of your message, information about your business and any other data you provide.

We do not collect any information from you regarding your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data, or criminal conviction and offences. 

When you visit or access the Platforms, including our email communications, we use tracking technologies like cookies, pixels, web beacons, tags, and other tracking technologies to collect information about your engagement, as well as your browsing and purchasing behavior. These tracking technologies include:

Clickstream Data: Through web site access logs, we do collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our Platforms. This information is used for internal purposes for research and development, user analysis and business decision making, all of which provides better services to our users. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties for data processing.

Cookies: A cookie is a small amount of data that is sent to a website user’s browser from a Web server and is stored on the computer's hard drive. We use non-identifying cookies to provide easier site navigation. Our Platforms can still be used if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you. Information gathered through cookies may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.